Shipping & Delivery Policy

Last Updated: [27 of may 2026]

At ShopNoveltyHub, we are committed to delivering your wellness essentials quickly, safely, and reliably. This Shipping & Delivery Policy outlines how we process, ship, and deliver your orders.

By placing an order with us, you agree to the terms below.

Order Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays).

Orders placed after 5:00 PM are processed the next business day
Orders placed on weekends or holidays are processed the next working day
During peak periods (sales, holidays), processing may take slightly longer

Once your order has been processed, you will receive a confirmation email.

Shipping Time & Delivery Estimates

After processing, estimated delivery times are:

Standard Shipping: 5–10 business days
Express Shipping (if available): 2–5 business days

Please note that delivery times may vary depending on your location, customs clearance, and courier delays.

Shipping Rates

Shipping fees are calculated at checkout and may vary based on:

Delivery location
Package weight and size
Selected shipping method

We may offer free shipping promotions from time to time, which will be clearly displayed on the website.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

You can use this to track your package directly through the courier’s tracking page. If you experience any issues with tracking, our support team is here to help.

Shipping Locations

We currently ship to:

Domestic and international locations (where applicable)

If we are unable to ship to your region, you will be notified at checkout or via email.

Incorrect Address Disclaimer

Please ensure your shipping details are correct before placing your order.

We are not responsible for:

Delays caused by incorrect or incomplete addresses
Lost packages due to incorrect shipping information

If a package is returned due to an incorrect address, reshipping fees may apply.

Lost, Delayed, or Damaged Packages

We understand how important your order is.

If your package is delayed beyond the estimated timeframe, please contact us
If your order arrives damaged, contact us within 7 days of delivery with photos
If a package is confirmed lost by the courier, we will assist in resolving the issue (replacement or refund depending on case review)